Privacy policy

Last updated: March 7, 2026

Crowned Saints operates this website and online store, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Crowned Saints is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services, or otherwise communicate with us.

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.


Personal Information We Collect

When we use the term “personal information”, we are referring to information that identifies or can reasonably be linked to you.

Depending on how you interact with our store, we may collect the following types of personal information:

Contact Information

• Name
• Email address
• Phone number
• Billing address
• Shipping address

Payment Information

• Credit card or debit card information
• Payment confirmation details
• Transaction history

Payment information is processed securely by Shopify and our payment processors. We do not store full payment card numbers.

Account Information

• Username
• Password
• Account preferences

Order Information

• Items purchased
• Order value
• Returns or exchanges
• Shipping details

Device Information

When you visit our website we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Cookies and usage data


How We Collect Your Information

We collect personal information from several sources:

Directly From You

When you:

• place an order
• create an account
• subscribe to emails
• contact customer support

Automatically

We may collect information automatically through:

• cookies
• analytics tools
• website activity tracking

From Service Providers

We may receive information from third-party providers that help us operate our store.

These may include:

• Shopify
• payment processors
• shipping providers
• marketing platforms (such as Klaviyo)


How We Use Your Personal Information

We use personal information to operate and improve our store, including to:

Process Orders

• confirm orders
• process payments
• arrange shipping
• provide order updates

Customer Support

• respond to inquiries
• resolve order issues
• provide assistance with returns

Improve Our Services

• analyze website usage
• improve our website experience
• personalize product recommendations

Marketing and Advertising

We may use your information to:

• send promotional emails
• provide special offers
• show advertisements relevant to your interests

You can opt out of marketing emails at any time.

Fraud Prevention and Security

We use personal information to:

• detect fraudulent activity
• protect our customers
• ensure secure transactions


Sharing Your Personal Information

We may share your personal information with trusted third parties when necessary to operate our business.

These may include:

Shopify

Our store is hosted by Shopify. Shopify processes information to support our store platform.

You can read Shopify’s privacy policy here:
https://www.shopify.com/legal/privacy

Payment Processors

To securely process transactions.

Shipping Carriers

To deliver your orders.

Marketing Platforms

To send marketing communications or advertisements.

We only share information necessary for these services to operate.


Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies help us:

• remember your preferences
• analyze website traffic
• improve store functionality

You can disable cookies through your browser settings, although some features of the site may not function properly.


Data Security

We take reasonable precautions to protect your personal information.

However, no online transmission or storage system can be guaranteed to be completely secure. We recommend that you do not share sensitive information through unsecured channels.


Data Retention

We retain your personal information for as long as necessary to:

• provide our services
• comply with legal obligations
• resolve disputes
• enforce agreements


Your Privacy Rights

Depending on where you live, you may have rights related to your personal information, including:

• the right to access your personal information
• the right to correct inaccurate information
• the right to request deletion of your data
• the right to opt out of marketing communications

To exercise these rights, please contact us.


Children's Information

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.

Any updates will be posted on this page with the updated revision date.


Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: crownedsaintshelp@gmail.com