Refund policy
Refund & Return Policy
Last updated: 3/7/2026
We want you to be satisfied with your purchase. If you are not fully satisfied, you may request a return within 14 days of delivery.
Return Eligibility
To be eligible for a return:
• Items must be unused and unworn
• Items must be in original condition
• Items must be returned with original packaging
Returns that do not meet these criteria may be declined.
Non-Returnable Items
• Worn or used items
• Items damaged after delivery
• Final sale items
• Gift cards
Return Requests
To start a return, contact:
crownedsaintshelp@gmail.com
Please include:
• Order number
• Reason for return
• Photos if the item is damaged or incorrect
Returns sent without approval may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
Refund Processing
Once the returned item is received and inspected, refunds will be issued to the original payment method.
Please Note we only cover shipping costs if an item is A. Damaged or B. we sent wrong item/size. a return may take 2-4 weeks
Refund processing typically takes 5–10 business days, depending on your bank.
Shipping fees are non-refundable.
Chargebacks
Before initiating a chargeback with your bank, please contact our support team so we can resolve the issue quickly.
Most issues can be resolved faster through our support team.
Contact Us
For any questions about returns or refunds, please contact:
Email: crownedsaintshelp@gmail.com
Response Time: Within 24–48 business hours